Now Available

Track Every Ticket.
Every Minute.
Every Client.

SupportPilot is the smarter way to manage WordPress support. Track support hours, manage client tickets, and keep every request organised — all from one powerful dashboard.

Built for agencies, freelancers, and support teams who need better visibility, faster responses, and accurate support time tracking.

Get SupportPilot — £69/yr See features

Time Remaining

45 min

support-dashboard

Good morning, Admin

45min

Time Remaining

Open Tickets

Completed

DNS not resolving correctly

Today · High priority

Open

Update product pricing

Yesterday

Done

Plugin conflict on checkout

2 days ago

On Hold

Active Clients

Why SupportPilot

Managing support shouldn't feel like chasing emails.

SupportPilot gives you a complete support workflow inside WordPress — so you can stay organised, improve client communication, and never lose track of support time again.

From ticket submission to resolution, everything is streamlined.

⏱

Never lose billable time again

Every minute of support is tracked against the client's allowance. No more guessing, no more spreadsheets.

📋

Every request in one place

Clients submit tickets through their own dashboard. You manage everything from one clean admin view.

🤝

Better client relationships

Clients see their ticket history and remaining time at a glance. Transparency builds trust.

⚡

Built into WordPress

No third-party tools, no SaaS subscriptions. Everything lives inside the WordPress sites you already manage.

Key Features

Everything you need.
Nothing you don't.

Four core pillars that make SupportPilot the most complete support management plugin for WordPress.

Ticket Management Made Simple

Clients submit support requests directly from their account dashboard. Each ticket includes status updates, communication history, and progress tracking so everyone stays informed.

No more lost emails. No more messy support threads.

Support Time Tracking

Track allocated support hours for every client with precision. Monitor used time, remaining balance, and support limits in real time to avoid over-servicing and protect profitability.

Perfect for monthly retainers and support contracts.

Admin Control Dashboard

Manage all tickets, support allowances, and client activity from one clean admin panel. View open tickets, completed requests, time usage, and support performance without switching tools.

Everything you need, in one place.

Client Transparency

Give clients full visibility into their support usage. They can view ticket history, current status, and remaining support time — reducing confusion and unnecessary back-and-forth.

Better communication builds stronger trust.

Built For

Who uses SupportPilot?

Designed for anyone who provides WordPress support and needs a smarter way to manage it.

🏢

Agencies

Manage multiple clients and support retainers with ease.

💻

Freelancers

Stay professional while keeping support profitable.

🔧

Maintenance Providers

Track recurring support hours without spreadsheets.

👥

Internal Teams

Handle employee support requests with full visibility.

Simple Pricing

One plan. Everything included.

⚡ Launch Special — Limited Time

Regular Price: £89 / year

£69 / year

Save £20 — Early adopter pricing

Support ticket management
Support time allowance tracking
Client dashboard access
Admin management panel
Licence key activation
Site usage tracking
1 year of updates
1 year of support

Get SupportPilot Now →

Early adopter pricing won't last forever. Lock in your rate today.

Stop Losing Time on
Support Management.

SupportPilot helps you turn support requests into a structured, trackable workflow that saves time and improves client satisfaction. Whether you're managing 5 clients or 500, SupportPilot keeps your support operation efficient and scalable.

Get Started Today

Track Every Ticket. Every Minute. Every Client.